Privacy Policy

Ozithy respects your privacy. This Privacy Policy describes the information we collect when you use our marketplace, how we use that information, and the choices available to you.

We collect information you provide directly, such as name, business details, email address, phone number, account credentials, order information, and communications with Ozithy support. We may also collect technical information such as device data, browser type, IP address, and usage activity needed to secure and operate the platform.

We use personal information to create and manage accounts, authenticate users, process orders, provide customer support, improve platform performance, prevent fraud, enforce policies, and comply with legal obligations. Where permitted, we may also use information to send service-related notices and platform updates.

Ozithy is designed to protect buyer privacy in seller-facing and operational workflows. We limit exposure of buyer identity and contact details according to role, workspace, and platform visibility rules. Sellers and internal users should only access buyer information required for their authorized tasks.

We may share information with service providers that help us operate Ozithy, such as hosting, authentication, messaging, payment, and analytics providers, subject to appropriate contractual and security safeguards. We may also disclose information when required by law or to protect Ozithy, our users, or the public.

We retain personal information for as long as needed to provide the platform, resolve disputes, enforce agreements, meet legal requirements, and maintain business records. Retention periods may vary by data type and regulatory obligations.

We apply administrative, technical, and organizational measures designed to protect personal information. No online service can guarantee absolute security, so you should also protect your account credentials and report suspected unauthorized access promptly.

Depending on your location, you may have rights to access, correct, delete, or restrict certain processing of your personal information. Account settings, support requests, and applicable law may determine how these rights can be exercised on Ozithy.

Ozithy uses cookies and similar technologies to keep you signed in, remember preferences, protect sessions, and understand platform usage. You can manage cookies through your browser settings, although some features may not function correctly if certain cookies are disabled.

Ozithy is intended for business users and is not directed to children. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Material changes will be reflected on this page with an updated “Last updated” date.

Privacy questions or requests can be submitted through Ozithy support using the contact channels provided on the platform.